Onboarding

Rentvine initiates the Forte Merchant Account Setup process.

Your contact information will be sent to Forte, who will be in touch to get some basic information.

Forte will send an email with a link to the merchant application and merchant service agreement (MSA) for you to complete and submit.

Forte will complete the underwriting, enrollment, and integration process with Rentvine and activate your merchant account.

Rentvine will request an export of your existing data, including owner, tenant, lease, vendor and property information.

Please provide the exports in an Excel or CSV format with as much information that you have for each account.

We will import as much data as possible to match the fields that we have available in Rentvine. Once the exported data is reviewed, we can begin to import your data into your Rentvine account.

Rentvine will schedule your first orientation call to review and customize your Rentvine account so it is specific to your business operations.

It is important to choose a date where you will stop entering financial transactions in your previous software. This is your Cut-Off Date.

Your second orientation will then be scheduled to provide application training and to review the transfer of existing balances with your current leases and owners.

The final step in the onboarding process is to bring forward your opening balances in Rentvine. It starts by transferring over any balances from your previous software.

Your Rentvine financial onboarding specialist will assist you with completing a Balance Forward Workbook that will contain the financial balances coming over into Rentvine.

Once the workbook is completed and validated, we will begin to input the data into your Rentvine account and will recommend the amount of funds to transfer into your new bank accounts. The process to transfer your opening balance can take multiple days to complete, depending on the number of units.

Rentvine will reconcile your initial balances that are brought forward into Rentvine. This is to ensure the balances brought forward match the amount of money transferred into the new bank accounts.

In addition, your financial onboarding specialist will assist you with your first month’s reconciliation in your Rentvine account. This will set the stage for your future bank reconciliations in your Rentvine account.